We send you emails to confirm your order and to notify you when your order has shipped.
Order Confirmation Email
Soon after you place your order, we send you an order confirmation email to verify that your order has been received. In this email you can see the date you placed your order, your Order ID, the estimated delivery date, shipping method and address, and itemized costs.
Shipping Notification with tracking information
Once we ship your order, we will send you a shipping notification email letting you know that your order is on its way, along with the order details listed above. In addition, the shipping notification includes tracking information (if available in your country or for the shipping method you chose).
Important:
If you cannot find either of these emails, please check your promotion, junk or spam folders.
Also, if your order is late please contact us via the links below and please provide your Order ID. It will help us to assist with your inquiry quickly.